CoinX is a FinCEN Registered Money Services Business (MSB) holding valid Money Transmitter Licenses for Money Transfer Business

File a Complaint

To File a complaint, please contact COINX before contacting your jurisdiction with a complaint. Listed below are several ways to contact COINX

phone COINX 1-855-866-8396
write

COINX

Attn: Compliance Department

125 N Park Street

Fairmount, Georgia 30139

email compliance@coinx.com

After first contacting COINX, if you still have an unresolved complaint regarding the company’s money transmission services, please click on the jurisdiction link below and direct your complaint to the appropriate contact.


Alabama Customers:
Alabama Securities CommissionOnline:
http://www.asc.state.al.us/

Telephone Number:
800-222-1253

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Alaska Customers:

Alaska Division of Banking & Securities

Online:

https://www.commerce.alaska.gov/web/dbs/

By Phone:
888-925-2521

By mail:
State of Alaska
DCCED, Banking & Securities Investigations
550 West 7th Avenue, Suite 1850
Anchorage, AK 99501

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Arizona Customers:

Arizona Department of Financial Institutions

Online:
http://www.azdfi.gov/

Telephone Number:
602-771-2800

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Arkansas Customers:

Arkansas Securities Department

Online:
http://www.securities.arkansas.gov/

Telephone Number:
800-981-4429

By mail:
Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201

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Colorado Customers:

Colorado Division of Banking

Online:
http://www.dora.colorado.gov/dob

Telephone Number:
303-894-7575

1-877-695-0465

By mail:
Colorado Division of Banking
1560 Broadway, Ste. 975
Denver, Colorado 80202

Colorado Consumer Complaint Notice

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Connecticut Customers:

Connecticut Department of Banking

Online:
http://www.ct.gov/dob/

Telephone Number:
860-240-8299

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Delaware Customers:

Delaware Office of State Bank Commissioner

Online:
http://banking.delaware.gov/

Telephone Number:
302-739-4235

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District of Columbia Customers:

District of Columbia Department of Insurance, Securities, & Banking

Online:
http://disb.dc.gov

Telephone Number:
202-727-8000

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Florida Customers:

Florida Office of Financial Regulation

Online:
http://www.flofr.com/

Telephone Number:
850-487-9687

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Georgia Customers:

Georgia Department of Banking & Finance

Online:
http://www.dbf.georgia.gov/

Telephone Number:
888-986-1633

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Guam Customers:

Guam Department of Revenue & Taxation

Online:
https://www.guamtax.com/app/contactus.do

Telephone Number:
1-671-635-1835

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Hawaii Customers:

Hawaii Division of Financial Institutions

Online:
http://cca.hawaii.gov/dfi/

Telephone Number:
808-586-2820

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Idaho Customers:

Idaho Department of Finance

Online:
http://finance.idaho.gov/

Telephone Number:
208-332-8000

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Illinois Customers:

Illinois Department of Financial and Professional Regulation

Online:
http://www.idfpr.com/

Telephone Number:
1-888-473-4858

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Iowa Customers:

Iowa Division of Banking

Online:
http://www.idob.state.ia.us/

Telephone Number:
515-281-4014

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Kansas Customers:

Kansas Office of the State Bank Commissioner

Online:
http://www.osbckansas.org/

Telephone Number:
785-296-2266

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Kentucky Customers:

Kentucky Department of Financial Institutions

Online:
http://www.kfi.ky.gov/

Telephone Number:
1-800-223-2579

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Louisiana Customers:

Louisiana Office of Financial Institutions

Online:
http://www.ofi.louisiana.gov/

Telephone Number:
888-525-9414

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Maine Customers:

Maine Bureau of Consumer Credit Protection

Online:
http://www.credit.maine.gov/

Telephone Number:
207-624-8527
800-332-8529 (ME Only)

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Maryland Customers:

Maryland Office of the Commissioner of Financial Regulation

Online:
http://www.dllr.state.md.us

Telephone Number:
888-784-0136
410-230-6077

By mail:
Office of the Commissioner of Financial Regulation
Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202

Maryland Consumer Complaint Notice

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Massachusetts Customers:

Massachusetts Division of Banks
WU FT #906983

Online:
http://www.mass.gov/dob

Telephone Number:
1-617-956-1500

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Michigan Customers:

Michigan Department of Insurance & Financial Services

Online:
http://www.michigan.gov/dleg

Telephone Number:
877-999-6442

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Minnesota Customers:

Minnesota Department of Commerce

Online:
http://mn.gov/commerce/

Telephone Number:
1-800-657-3602
651-539-1500

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Mississippi Customers:

Mississippi Department of Banking & Consumer Finance

Online:
http://www.dbcf.state.ms.us/

Telephone Number:
800-844-2499

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Missouri Customers:

Missouri Division of Finance

Online:
http://www.finance.mo.gov/

Telephone Number:
573-751-3242

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Nebraska Customers:

Nebraska Department of Banking & Finance

Online:
http://www.ndbf.ne.gov/

Telephone Number:
402 -471-2171

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Nevada Customers:

Nevada Division of Financial Institutions

Online:
http://www.fid.state.nv.us/

Telephone Number:
702-486-4120

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New Hampshire Customers:

New Hampshire Banking Department

Online:
http://www.nh.gov/banking/

Telephone Number:
603-271-3561

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New Jersey Customers:

New Jersey Department of Banking & Insurance

Online:
http://www.state.nj.us/dobi

Telephone Number:
800-446-7467

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New York Customers:

New York Department of Financial Services

Online:
http://www.dfs.ny.gov/

Telephone Number:
877-226-5697

By mail:
New York State Department of Financial Services
Consumer Services Division
One State Street
New York, NY 10004-1417

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North Carolina Customers:

North Carolina Office of the Commissioner of Banks

Online:

http://www.nccob.gov/public/

Telephone Number:

1-800-874-9791

1-919-733-3016

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North Dakota Customers:

North Dakota Department of Financial Institutions

Online:
http://www.nd.gov/dfi/

Telephone Number:
701-328-9933

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Oklahoma Customers:

Oklahoma Banking Department

Online:
http://www.ok.gov/banking/

Telephone Number:
405-521-2782

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Oregon Customers:

Oregon Division of Financial Regulation

Online:
http://dfr.oregon.gov/Pages/index.aspx

Telephone Number:
866-814-9710 (OR Only)

503-378-4140

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Puerto Rico Customers:

Puerto Rico Office of Commissioner of Financial Institutions

Online:
http://www.ocif.gobierno.pr/querellas_eng.html

Telephone Number:
1-800-981-7711

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Rhode Island Customers:

Rhode Island Dept. of Bus. Regulation – Div. of Banking

Online:
http://www.dbr.state.ri.us/

Telephone Number:
401-462-9500

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South Dakota Customers:

South Dakota Division of Banking

Online:
http://www.dlr.sd.gov/banking/

Telephone Number:
605-773-3421

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Tennessee Customers:

Tennessee Department of Financial Institutions

Online:
http://www.tennessee.gov/tdfi/

Telephone Number:
800-778-4215

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Texas Customers:

Texas Department of Banking

Online:
http://www.dob.texas.gov/

Telephone Number:
877-276-5554 (toll free)

By mail:
Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705

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Utah Customers:

Utah Department of Financial Institutions

Online:
http://www.dfi.utah.gov/

Telephone Number:
801-538-8830

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Vermont Customers:

Vermont Department of Financial Regulation

Online:
http://www.dfr.vermont.gov/banking/banking-division

Telephone Number:
1-888-568-4547

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US Virgin Islands Customers:

U.S Virgin Islands Division of Banking

Online:
http://ltg.gov.vi/division-of-banking-and-insurance.html

Telephone Number:
340-774-7166

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Virginia Customers:

Virginia Bureau of Financial Institutions

Online:
http://www.scc.virginia.gov/bfi/index.aspx

Telephone Number:
804-371-9657
800-552-7945 (VA Only)

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Washington Customers:

Washington State Department of Financial Institutions

Online:
http://www.dfi.wa.gov/

Telephone Number:
1-877-746-4334

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Wisconsin Customers:

Wisconsin Department of Financial Institutions

Online:
http://www.wdfi.org/

Telephone Number:
608-261-9555

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Wyoming Customers:

Wyoming Department of Audit

Online:
http://audit.state.wy.us/banking/

Telephone Number:
303-777-6605

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